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What to expect



On this course you will learn to hear other people's stories on their terms.

We will cover the skills of listening with empathy which you can apply in all your personal and work relationships.

The course includes a mixture of videos and presentations.

A downloadable workbook is included for you to work through at your own pace.

Testimonials


“ This training has really helped me think about how to respond to people when they share a problem. Jenny’s exploration of the meaning and impact that our responses have was enlightening. I have taken away some good pointers for developing empathic listening."

Serena Field CQC Consultant 


Curriculum


  Welcome
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  Check in
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  What empathy is not - presentation, video
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  Empathic listening
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  Working through your own example
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  Harvesting
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  Celebration and next steps
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Choose a Pricing Option

Check out my other Core Skills Courses


Emotional Awareness

This is the first in the core skills range. Here you will learn the basics of self-empathy which is the foundation of all empathic leadership and anti-bias work.

Starting Difficult Conversations

This is the third in the core skills range. Here you will apply your skills of empathy for self and others in dialogue.